Shipping Policy
Shipping Fees:
Thank you for choosing to order from our store, we truly give thanks for your support! As a token of our appreciation we offer FREE US SHIPPING on all purchases over $150!
Purchases under $150.00 will incur an $8.99 shipping fee.
APO Shipping available per special request - please inquire via email or phone.
Processing Time:
Orders typically process within 24-48 hours of being placed. Orders placed on weekends or holidays will process on the next business day.
You will receive an email notification with tracking information as soon as your order ships. Use this to monitor your package’s journey and estimated delivery date.
Delivery Policy:
All orders require signature from an Adult Recipient over the age of 21 upon delivery.
When you purchase from us, we take full responsibility for any shipment until it is delivered. However, once the shipping courier marks the package as delivered, you, the customer agree to assume all responsibility for the package, including any loss or damage. Please ensure that someone over the age of 21 is available to sign for the package upon delivery.
Age Verification:
Due to legal requirements, we must verify that customers are of legal age to purchase tobacco products. Ensure your details are accurate to avoid any delays.
Quality Promise:
All orders are shipped with a Boveda pack included so your cigars keep optimum humidity through the entire delivery process.
Questions or Concerns:
For any questions or concerns about shipping or any other aspect of your order, do not hesitate to reach out by email at sales@sunofaguncigars.com or phone our lounge directly at (928)276-3500.
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Return Policy
At Sun of a Gun Cigars, we understand that sometimes returns or exchanges may be necessary. However, each case is unique and will be handled accordingly. To initiate a return or exchange, please contact us by email at sales@sunofaguncigars.com or phone at (928)276-3500. Please note that for any accepted returns or exchanges, you, the customer, will be responsible for any costs of return postage and restocking fees. Thank you for your understanding.